This was my second time staying at Fairfield by Marriott Cancún Downtown, and once again, my experience was excellent. I stayed from February 6th to 11th, and the hotel’s location is perfect—close to downtown and with easy access to the hotel zone, making transportation very convenient. The housekeeping service was outstanding, keeping everything clean and organized every day. The staff was incredibly friendly and helpful, always willing to assist with a great attitude. We also really enjoyed the breakfast. Additionally, I want to thank the staff for their beautiful gesture in celebrating the 15th birthday of one of our group members. It truly made our stay even more special! I would definitely recommend this hotel and would stay here again on my next visit to Cancún.
Delgado
fevereiro de 2025
The reception staff Arturo, Julio and Mr. Guzman and the young lady all provided excellent tips and customer service. The service staff in the breakfast room was helpful and clean and answered right away questions. Security staff outside were alert and caring helping all the customers on arrival. The plumber came to aid right away and the cleaning staff did a wonderful job every day and my room was orderly and clean.
Erika
março de 2024
The hotel was nice, very clean and the beds were very comfortable. The hotel staff was so lovely and helpful at all times. The location is also convenient if you're looking to stay in Downtown Cancun since we pretty much walked to all the bars/restaurants in the area.
Matea
março de 2024
The best hotel para stay in Cancun, very close to the principals streets, shoppings (Las Americas, La Plaza, La Isla) Chedraui, and a lot of others, staying in Fairfield you will avoid the intense traffic on the Coco Bongo street called Blvd. Kukulcan, the traffic here some times is heavy and very slow. The location of Fairfiled is good because you can drive to Playa Del Carmen, Tulum or Holbox, without passing trough this boulevard.
Paulo
abril de 2024
The service was amazing, and a special shout-out to Jose, who was super efficient and welcoming at check-in. The room was impeccably clean, and we loved the great shower, comfy big bed, and the good room size.
Thaina
março de 2025
Breakfast was awesome, rooms were simple but clean and nice. Gym was nice but not extensive. It literally is simple and clean. Shower water pressure was great. Good deal for the price.
Christopher
julho de 2023
The location is 5 min from Ado main bus station which gives you access to other cities such as Tulum, playa del carmen etc
Claudel
janeiro de 2025
I needed a comfortable hotel to spend the night and the Fairfield met my expectations. Everything was good!
Andrea
dezembro de 2024
Good rooms.
Shamanth
agosto de 2024
Rooms were very good! Location wasn¡t the best, but it was great according to the price! Very clean!! And friendly staff!
Luz
novembro de 2023